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Convoy.

An operations dashboard that runs a whole fleet from one screen.

Client
Nordvik Logistics
Platform
Web, tablet
Timeline
20 weeks
Year
2026
fewer late deliveries
32%
tools in daily use
4 → 1
daily active users
900+

Nordvik tracked shipments across four separate tools. We brought them into one dashboard with a live map, delay prediction and role-based views, so the operations team works from a decision screen instead of a spreadsheet.

The challenge

Dispatchers kept four tools open at once and reconciled them by hand. A late truck showed up in one system twenty minutes before the others, and by the time someone noticed, the delivery window was already gone.

What we did

We sat with the dispatch team for two weeks before drawing anything. The result is a single view per role: dispatchers see what is at risk in the next hour, managers see the day, and drivers get one next action. Positions stream in live, and a delay model flags trouble before it becomes a phone call.

The outcome

All four tools were retired within a quarter of launch. Late deliveries dropped by a third, and more than 900 people now open Convoy every working day.

Scope

  • UX research
  • Design system
  • React + TanStack
  • Real-time infrastructure

Colour palette

  • #0F172A
  • #2563EB
  • #3B82F6
  • #F8FAFC
  • #16A34A

What made the difference.

  1. 01

    Risk first, not rows

    The default view sorts by what is about to go wrong, so the first thing on screen is the next decision.

  2. 02

    Live without the noise

    Positions update in real time, but the interface only moves when something changes status.

  3. 03

    A system the team owns

    Sixty-two components, documented and handed over, so Nordvik’s engineers keep shipping without us.

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